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Products
The Improvity Medical product suite offers ease-of-use, flexibility and 24/7 access
to providers, medical billers and patients.
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faq
Need more information about Improvity Medical? Be sure to visit our FAQ page for
commonly asked questions.
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We are proud of our excellence in customer service, training and support. We
listen to our customer's needs and make every effort possible to ensure you are
happy with our products. In fact, our customers drive many of the features
available in the Improvity Medical product series. Support services personnel are
available during normal business hours and have access to a 24-hour alert
system. Please choose from one of the support options below:
Support by Phone, Web or Email
- › Complete our short web form
- › Or, send an email to
support@improvity.com. Most emails are answered within 24-hours
Video Training
Want to get started with valuable training videos for Improvity Medical? Look no further. We
want you to become an expert at using our software, and learning how to manage your
medical practice through Improvity Medical is a great place to start!
Software Training
Improvity Medical partners with
GotoMeeting for online training sessions with up to 25 participants.
Training can be done at a single workstation at your facility, or users can
login at their own workstations and conference with the trainer. A typical
session lasts about 1-hour, and a minimum of two sessions will be required to
efficiently use Improvity Medical. Additional training is available at your request.
Support by Web Request
Although Improvity Medical offers an integrated support ticket system within the
application, our knowledgeable customer support staff will promptly handle each
web request, and email or call you with a solution.